Returns & Exchanges

At Liquitex, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging and attach the prepaid shipping label provided via email to the outside of the box.

• 3.
  Ship the Items

  Drop off your package at any authorized carrier location or schedule a pickup to send the items back to our distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.